Terms of Service

These Terms of Service are an agreement between you and Treatsome (“Treatsome”, “we”, “us”). They apply when you use treatsome.com: its shop pages, checkout, order pages and emails, and the baker panel.

“Buyers” are people who order from a shop. “Bakers” are people who sell through Treatsome, including anyone who helps run a shop. Sections marked “For bakers” apply only to bakers. Our Privacy Policy explains how we handle personal information.

By placing an order, creating an account or otherwise using Treatsome, you agree to these terms. If you don’t agree, please don’t use Treatsome.

Treatsome provides software that lets home bakers run their own shop page, open preorders with limited quantities and pickup or delivery times, take payments, and print labels and bake lists.

Each baker is the seller. When you order, your contract for the food is with the baker. The baker is the merchant of record: your payment is made to the baker’s own Stripe account, and the baker’s name is what appears on your card statement.

Treatsome is not the seller and is not a party to the sale beyond providing the platform. In particular, we:

• don’t make, handle, store, package, deliver or inspect any food;
• don’t check bakers’ ingredients, allergen information, labels, permits or kitchens;
• don’t guarantee the quality, safety or legality of anything sold, or that a baker will fulfill an order.

Bakers on Treatsome sell homemade food under their state’s cottage food law. That law lets people make certain foods at home and sell them directly to customers, with rules about labeling, allergens, how food reaches the buyer, and how much a baker may sell.

In Texas

• Bakers sell under Tex. Health & Safety Code ch. 437, as amended by SB 541 (89R, Acts 2025, ch. 303).
• The food is made in a private home. Labels must carry this statement, word for word: THIS PRODUCT WAS PRODUCED IN A PRIVATE RESIDENCE THAT IS NOT SUBJECT TO GOVERNMENTAL LICENSING OR INSPECTION.
• Labels must name any of the major food allergens a product contains: milk, eggs, fish, crustacean shellfish, tree nuts, peanuts, wheat, soybeans and sesame. This labeling information is shown on the shop before you pay.
• Foods that need time or temperature control to stay safe (“TCS” foods) may be sold only by bakers registered with the state.
• Orders are picked up from the baker or delivered by the baker, an employee or a member of the baker’s household, never by a courier or delivery service, and they can’t be shipped.
• Buyers must be in Texas.
• Each cottage food operation may sell up to $150,000 a year in gross sales.
• Bakers must complete food handler training.

Bakers are responsible for following the law, including labeling, allergen disclosure, sales limits, registration, training, permits, taxes and safe food handling. Treatsome’s tools, such as label printing and the information shown before payment, are there to help. They aren’t legal advice and don’t guarantee compliance. This summary is for information only, may not be complete, and the law can change.

Buyers: read the allergen information before you order. If you have a food allergy or other dietary need, ask the baker directly before buying. Treatsome can’t confirm what is in any product.

You can order as a guest: you don’t need an account. When you order:

• Give accurate contact details and, if you choose delivery, an accurate delivery address within the baker’s delivery area. The baker uses them to fulfill your order.
• While you check out, your items and your pickup or delivery time are held for a short time so they can’t sell out from under you. If the hold runs out before you pay, they may go to someone else.
• Your order is placed when your payment succeeds. You’ll see a confirmation and receive an email with your order number and your pickup or delivery details.
• If the last of something sells out while your payment is going through, your order isn’t placed and you’re refunded in full automatically.
• Pick up your order, or be available for delivery, at the time you chose, and follow the baker’s instructions (for example, for porch pickup).

The baker may have their own policies, for example about missed pickups. They apply to your order as long as they don’t conflict with these terms.

• Prices are set by the baker and shown before you pay.
• Service fee. Most orders include a Service fee, shown as its own line before you pay. It helps pay for running Treatsome. It is the same whichever payment method you use.
• Delivery fees, if any, are set by the baker and shown before you pay.
• Tips are optional and go to the baker. Treatsome doesn’t take a fee on tips.
• Sales tax is added only if the baker collects it, and it is the baker’s responsibility to report and pay it.

The total you see before you pay is the amount you’re charged.

Payments are processed by Stripe. You pay with a card, Apple Pay, Google Pay or Link, as offered at checkout. Your card details go straight to Stripe through Stripe’s secure payment form: Treatsome never sees or stores your card number.

The charge is made on the baker’s Stripe account, so the baker’s name appears on your statement. Stripe’s privacy policy covers the information Stripe collects.

Refunds are the baker’s decision, under the baker’s own policy. To ask for one, contact the baker: replying to your order confirmation email reaches them.

• If the baker refunds your whole order, you get back everything you paid, including the Service fee, any delivery fee and any tip.
• If the baker refunds some items, you get back those items’ price and their share of any sales tax. The Service fee, delivery fee and tip stay with the order, unless the baker chooses to refund an extra amount.
• If the baker cancels a preorder, every order in it is refunded in full automatically.

Refunds go back to the payment method you used. Your bank decides how long they take to appear, often 5 to 10 business days.

If something is wrong with your order, please contact the baker first. If you dispute a charge with your bank, the dispute is handled between the baker and your bank through Stripe, under card network rules. Treatsome isn’t responsible for refunds or for the outcome of disputes, but you’re welcome to contact us if you can’t reach the baker.

• Baker accounts are by invitation for now.
• You must be at least 18 and able to enter into a contract. You confirm your email address before you open a shop.
• Each account can own one shop unless we agree otherwise.
• Keep your account details accurate and your password secure. You’re responsible for what happens in your account, including by anyone you let help run your shop.

As a baker, you are the seller of everything in your shop. You are responsible for:

• the food you make and sell, and making and handling it safely;
• following the cottage food law and any other law that applies to you, including labeling, allergen disclosure, sales limits, registration, training and permits;
• accurate listings: names, descriptions, photos, ingredients, allergens and prices;
• fulfilling the orders you accept, at the times and places you offer;
• your customer service, refunds and your own shop policies;
• your taxes, including collecting and paying any sales tax.

Use buyers’ information only to fulfill their orders and answer their questions. Don’t add buyers to marketing lists or contact them for other reasons without their consent.

Payments for your shop are processed by Stripe through Stripe Connect, on a Stripe account in your name. When you set up payments, you agree to Stripe’s terms, including the Stripe Services Agreement and, where it applies, the Stripe Connected Account Agreement. Stripe may update its terms from time to time.

• You agree to give Treatsome and Stripe accurate, complete information about you and your business, and you authorize Treatsome to share it, and information about your transactions, with Stripe.
• You authorize Treatsome to create payments on your Stripe account for orders placed in your shop, and to collect Treatsome’s fee from each payment.
• Stripe charges you directly for processing your payments, and pays out your balance on its own schedule.
• You are responsible for disputes and chargebacks on your payments. Stripe may take the disputed amount and its dispute fee from your Stripe balance.

Stripe is an independent company. Treatsome isn’t responsible for Stripe’s services, decisions or payouts.

• Treatsome charges a fee on each order: a percentage of the items and delivery, plus a fixed amount per order. It is never charged on tips or sales tax. Your current rates are shown in the baker panel (Fees & tips) before you sell.
• You choose whether buyers pay all, part or none of it. The part buyers pay is shown to them as the Service fee. You can also choose to have buyers cover what Stripe charges you for processing their payment; that is included in the Service fee too, never shown as a separate charge.
• When you refund all or part of an order, we return the same share of our fee. Stripe doesn’t return what it charged you for processing the original payment.
• We may change our fees or introduce paid plans. We’ll tell you by email before a change applies to your shop.

You own what you put in your shop: your photos, product names and descriptions, logo, words and design choices (“your content”).

You give Treatsome a non-exclusive, worldwide, royalty-free license to host, store, copy, display and adapt your content so we can run Treatsome and show your shop: for example, to resize photos, create link previews, print your labels and send your order emails. We’ll ask before featuring your shop in Treatsome’s own marketing.

The license ends when you delete the content or close your account, except for copies in backups for a limited time and in records we keep for orders already placed.

You confirm that you have the right to use everything you upload, and that it doesn’t infringe anyone else’s rights.

When you use Treatsome, don’t:

• sell anything illegal, or anything your state’s cottage food law doesn’t allow you to sell, such as foods that need registration you don’t have;
• sell alcohol, cannabis or hemp products, or anything that isn’t food you made;
• publish misleading listings, including wrong allergen information or unsupported health claims;
• post fake reviews or testimonials, or pretend to be someone else;
• use buyers’ information for anything other than their orders;
• harass anyone, or send spam;
• interfere with Treatsome: no probing for weaknesses, overloading the service, scraping, getting around limits, or accessing other shops’ data.

If you see a shop breaking these rules, please tell us.

We may suspend or close a shop or an account if it breaks these terms or the law, if we suspect fraud, if Stripe requires it, or if it puts buyers, bakers or Treatsome at risk. Where we reasonably can, we’ll tell the baker why.

While a shop is suspended, its pages show that it is unavailable and it can’t take orders. Suspension doesn’t end a baker’s responsibility to fulfill or refund orders buyers have already paid for.

Bakers can ask us to close their account at any time by emailing support@treatsome.com. Sections that by their nature should continue after an account closes (such as content licenses for past orders, disclaimers, limits of liability and indemnity) continue.

Treatsome’s software, templates, designs and the Treatsome name and logo belong to us. You may use them only as part of using Treatsome. If you send us feedback or ideas, we may use them without owing you anything.

Treatsome is provided “as is” and “as available”. To the fullest extent the law allows, we make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement, and we don’t promise that Treatsome will be uninterrupted or error-free.

We make no promises about any food sold through Treatsome, including its safety, quality, ingredients or allergens. Anything Treatsome shows about cottage food law, labels or taxes is general information, not legal or tax advice.

To the fullest extent the law allows:

• Treatsome is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data;
• Treatsome is not liable for anything arising from food sold through Treatsome, from a baker’s or buyer’s actions, or from Stripe’s or another provider’s services;
• Treatsome’s total liability for any claim about Treatsome is limited to the greater of the fees you paid Treatsome in the 12 months before the claim and $100.

Some places don’t allow these limits, so some of them may not apply to you.

Bakers agree to defend and indemnify Treatsome against claims, losses and costs (including reasonable legal fees) arising from the food they sell, their listings and content, their dealings with buyers, or their breach of these terms or the law.

These terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules. Any dispute about Treatsome or these terms will be decided by the state and federal courts located in Texas, and you and Treatsome agree to their jurisdiction.

Before starting a legal claim, please contact us and give us 30 days to try to resolve it informally.

We may update these terms. We’ll post the new version here with a new “Last updated” date and, for significant changes, tell bakers by email before they take effect. If you keep using Treatsome after a change takes effect, you accept the updated terms.

• These terms, the Privacy Policy and any terms we show you for a specific feature are the whole agreement between you and Treatsome about Treatsome.
• If part of these terms can’t be enforced, the rest still applies.
• If we don’t enforce a right straight away, we haven’t given it up.
• You may not transfer your rights under these terms without our consent. We may transfer ours, for example if Treatsome is sold.

Questions about these terms? Email support@treatsome.com.

For a question about an order, contact the baker you ordered from: replying to your order confirmation email reaches them.